Location
Global Connect data center, Wendenstraße 377-379, Hamburg
Operator certifications
- ISAE 3402 Type II Report
- ISO 27001
- External attestation of the internal control system (ICS)
Power supply
- Emergency power system with UPS and diesel emergency generators 230 V and 400 V alternating current, 48 V direct current
- Redundant server rack connection A-B feed
- Earthing and overvoltage protection
- Separate cable routing
- Data cables in cable ducts above the racks, power cables in the raised floor
- Flame-retardant, low-smoke, halogen-free cables
Air conditioning
- Energy-efficient, redundant recirculating air cooling systems
- Redundant air conditioning units and pumps for the cooling supply
- Building management systems (BMS) for monitoring all technical installations and systems
- Ventilation and air conditioning systems with central ventilation and humidification and dehumidification
Fire protection
- Fire extinguishing system with gas
- Optical smoke detectors
- Flame-retardant walls
- Ion detector
Access
- 24/7, exclusively by authorized employees
- Security zones with alarm and access only with access card and access codes
- Video surveillance with 30-day retention
- Access processes are logged
Alarm monitoring
- Logging of access procedures
- Burglar alarm
- Fire and smoke detection system
- Water alarm
- Air conditioning
- Generator supply
Further services for you
In addition to our basic colocation offering (racks, cages or suites), we offer the following services at this location:
- Cross-connects between the racks
- Hosted Private Cloud
- Server hosting / Dedicated Server
- Virtual machines in our Managed Shared Cloud based on Proxmox VE
- Carrier Connects / own fiber optic connection rack
- Public Cloud Connects to all well-known providers such as Amazon, Google, Microsoft, IBM, Oracle at Layer 2 level
- Fiber optic point-to-point connects / Layer 2 Connects
- IP uplinks / multicarrier IP uplinks / HSRP
- Firewalling / Firewall Cluster
- Remote Hands
- Management
- Monitoring
- 24/7 support
If you are interested or have any questions, please contact us at CONTACT.
Questions & answers about our data centers
Which data center locations does CUstomcolo use?
Housing is provided in one or more of our colocation areas in professional data centers in Hamburg, Berlin, Amsterdam and Copenhagen. These are:
- Flughafenstraße 54a, Hamburg, Airport Center
- Wendenstraße 255, Hamburg
- Wendenstraße 377, Hamburg
- Wendenstraße 379, Hamburg: DE-CIX Hamburg (Germany's second largest Internet hub)
- Obenhauptstraße 1c, Hamburg
- Wiebestrasse 46, Berlin
- Borgmester Christiansens Gade, Copenhagen
- AtlasEdge Data Centers, Van der Madeweg 12, 14A, 1114 AM Amsterdam, The Netherlands
We are happy to offer additional space in Frankfurt and Düsseldorf on request. Other locations on request.
Are the data centers operated sustainably?
All companies bear responsibility for the world of tomorrow - through sustainable business practices and the prudent use of resources.
When selecting our partners, we also pay attention to their attitude towards the environment and choose them according to whether they pursue ecologically, economically and socially sustainable operating concepts.
Our data center partner Global Connect regularly publishes its Corporate Social Responsibility Report. The CSR Report 2020 describes in detail the measures that Global Connect is taking.
And our data center partner AtlasEdge (COLT Datacenter Services until November 2021) also holds ISO 14001 certification for the Hamburg site for sustainable management with a certified environmental management system.
Both companies operate their data centers with 100% green electricity. Global Connect uses electricity from European hydropower plants.
Which standards are met?
The data centers used by CustomColo all offer at least:
- Lockable racks
- Separate and redundant A and B power supply
- Redundant UPS system
- At least one diesel-powered emergency power system
- Redundant air conditioning
- Centralized building management
Is GDPR-compliant use guaranteed?
As a German company, we are not subject to the US CLOUD Act. Our customers can therefore provide their solutions in a GDPR-compliant manner in German data centers. Dedicated infrastructures also allow us to take our customers' specific data protection and security requirements into account. Our customers thus retain data sovereignty and can securely operate particularly sensitive assets and resources or virtual machines for security- or availability-critical applications.
What certifications do you have?
All data center locations hold various certifications. These are e.g.
- ISAE 3402 Type II Report
- ISO 9001
- ISO 14001
- ISO 20000
- ISO 22301
- ISO 270001
- Uptime Tier III conformity
- TÜV TSI Level 2 (extended)
We are happy to offer additional space in Frankfurt and Düsseldorf on request. Other locations on request.
Which line providers / carriers can be connected?
We only use data centers that are carrier-neutral. This is an important prerequisite when deciding on a data center provider. Carrier neutrality means that the operator of a data center leaves it up to its customers to decide which carrier or carriers they want to work with. This is why you will find all national and regional line providers from Germany, Europe and the world in one of our data centers. If a provider is not available in a data center, we will ensure that you still receive the connection via one of our other data centers.